AI & Operations questions

It hands the conversation to a person. Every setup includes an escalation path and a manual fallback, and agents don't make unverified claims about availability, pricing, insurance, eligibility, refunds, or policy exceptions.

Only when it's integrated with the system that holds them and has permission to read it. Without that integration, it collects the renter's details and passes availability and pricing to your team, as in the sample conversation above.

No. Calls, messages, and AI usage are billed monthly at the provider's rates. We agree a monthly usage budget with you and alert you at 80% of it; inbound calls and messages keep being answered, and outbound follow-ups pause until you approve more. No plan includes unlimited calls, messages, changes, or integrations.

Monthly marketing, AI agent, and fleet operations services have a 3-month minimum term, then continue month to month. Cancel with 30 days' written notice. Setup fees are non-refundable.

Setup is a one-time fee to configure, connect, and test the agent or workflow. Management is the monthly fee for monitoring, adjustments within the agreed scope, and support. They're always listed separately.

Inquiry follow-up, guest communication with approved scripts, scheduling administration, checklist and document tracking, maintenance reminders, reporting, and keeping procedures up to date.

Emergency roadside response, legal or insurance decisions, unapproved refunds, physical vehicle handling, round-the-clock response, and anything needing permissions you haven't granted.

Some of it. Repetitive messages, follow-ups, and workflow steps can be handled by our AI agents and automation, with a person still in charge.