Legal

Terms of Service

Effective and last updated: July 1, 2026

1. Acceptance of Terms

By engaging DirectRentalWebsites.com (a division of SetupMyBusiness, “SMB,” “we,” “us”) for services, or by using this website, you agree to these Terms of Service. If you don’t agree with any part of these terms, please don’t use our services.

2. Description of Services

We design and build direct booking websites for independent car rental businesses — custom WordPress development integrated with Wheelbase Pro for booking, availability, and payments — along with related services that may include managed hosting, fleet operations support, booking automation, ongoing website maintenance, SEO, paid advertising management, and AI-driven automation. The specific scope of any engagement is defined in a separate written proposal or agreement between you and us, which takes precedence over the general descriptions on this website.

3. No Guarantee of Results

We build and maintain websites and related technical infrastructure. We do not guarantee any specific business outcome from that work — including a specific number of bookings, leads, reservations, or inquiries; a specific increase in revenue; search engine rankings; or ad campaign performance. Nothing on this website, in a proposal, in a sales call, or in any other communication from us should be read as a promise of bookings, leads, or revenue. Full detail on what we do and don’t promise is in our Disclosure Statement, which is incorporated into these Terms by reference.

4. Service Scope & Pricing

We offer one core build — described in full on our Services and Pricingpages — rather than a menu of pre-packaged tiers. Because fleet size, integrations, and content readiness vary by client, pricing is quoted after a consultation rather than published as a flat rate. Optional add-ons — managed hosting, ongoing SEO, Google Ads management, and AI automation — are billed separately from the core build and are described on our Managed Hosting page and in your proposal. By approving a proposal or invoice, you agree to the scope, features, and pricing confirmed with you before work begins.

5. Payment Terms

Project pricing, deposit requirements, and payment schedules are outlined in your project proposal or invoice. Standard payment terms are 50% deposit due at the start of the project, with the remaining 50% due once the project is complete. Prices are listed in USD unless otherwise specified, and we may update pricing for future work at any time. Late payments may result in delays to your project or suspension of active services.

6. Cancellation & Refund Policy

All cancellations must be submitted in writing. Once design or development work has begun on your project, payments already made are non-refundable — they cover time and resources already committed. Dissatisfaction with business results — bookings, leads, inquiries, or revenue — is not grounds for a refund; see Section 3 above. Full details, including how monthly retainers and maintenance plans are handled, are covered in our separate Refund & Cancellation Policy.

7. Client Content & Representations

You’re responsible for everything you provide us to build your site with — vehicle photos, logos, brand assets, written content, and any other materials. By submitting content, you confirm that you own it or have the right to use it, and that it doesn’t infringe on anyone else’s intellectual property, privacy, or other rights. You agree to indemnify us against any claim arising from content you supplied. If we can’t verify you have rights to submitted content, we may decline to use it until that’s resolved.

8. Assumption of Risk

Operating a car rental business carries risks that exist entirely independent of your website — vehicle accidents, renter injury or property damage, theft, insurance claims, rental disputes, licensing, and regulatory compliance among them. You acknowledge and accept those risks as part of operating your business, and agree that we have no responsibility for them. We build the platform; the rental business, its vehicles, its renters, and its legal compliance are entirely your responsibility, as described further in our Disclosure Statement.

9. Service Modifications

We reserve the right to modify, update, or discontinue any part of our services at any time, including features, integrations we support by default, or plan structures.

10. Intellectual Property & Ownership

Upon final payment, you own the deliverables created specifically for your project: the website’s design, source files, content, and any custom code we write for you, along with the domain, database, and hosting account associated with your project. We retain the right to showcase completed work in our own portfolio and marketing materials unless you request otherwise in writing. Any pre-existing tools, frameworks, or code libraries we use to build your site remain our property or that of their original licensors, and are licensed to you for use as part of your website.

11. Maintenance Plan Terms

Ongoing maintenance, hosting management, and support services are billed separately from the initial project and are described in your maintenance plan agreement, our Service Level Agreement, or our Pricing page. Maintenance plans renew on the schedule agreed at signup and can be paused or cancelled per Section 6. Work outside the defined scope of a maintenance plan — such as major redesigns or new feature development — is quoted and billed separately.

12. Third-Party Integrations Disclaimer

Our websites commonly integrate with third-party services such as Wheelbase Pro, Stripe, Square, Google (Analytics, Tag Manager, Maps, Business Profile), Meta, Twilio, Mailchimp, Calendly, and similar platforms. We are not responsible for the uptime, pricing changes, feature changes, policy changes, or data practices of any third-party service we integrate with. If a third-party provider changes its API, pricing, or terms in a way that affects your website, we’ll do our best to advise you, but fixing or replacing that integration is treated as new work and quoted accordingly.

13. Disclaimer of Warranties

Our services and website are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure, or that any defect will be corrected. No advice or information, oral or written, obtained from us creates any warranty not expressly stated in these Terms.

14. Limitation of Liability

To the fullest extent permitted by law, in no event will DirectRentalWebsites.com or SetupMyBusiness (SMB) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost revenue, lost profits, lost bookings, lost data, or business interruption — arising out of or related to your use of our services or website, even if we’ve been advised of the possibility of such damages. Our total aggregate liability for any claim arising from a specific project or service will not exceed the total amount you paid us for that specific project or service in the twelve months preceding the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless DirectRentalWebsites.com, SetupMyBusiness (SMB), and our respective owners, employees, and contractors from any claim, demand, liability, damage, or expense (including reasonable attorneys’ fees) arising from: your use of our services or website; the operation of your rental business, including any accident, injury, dispute, or claim involving a renter or vehicle; content you supplied; your violation of any law or regulation; or your breach of these Terms.

16. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control — including natural disasters, internet or infrastructure outages, third-party platform outages (Wheelbase, Stripe, hosting providers, etc.), acts of government, or other circumstances no amount of planning could have prevented. Affected obligations are suspended for the duration of the event, and timelines are adjusted accordingly.

17. Relationship of the Parties

We provide services as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us. Neither party has authority to bind the other or to make representations on the other’s behalf.

18. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms without your consent to an affiliate, or in connection with a merger, acquisition, or sale of assets.

19. No Third-Party Beneficiaries

These Terms are for the benefit of you and us only. They do not create any rights for renters, vendors, employees, or any other third party, and no third party may enforce any part of these Terms.

20. Notices

Legal notices to us must be sent to support@directrentalwebsites.comor to our mailing address in Section 28. We may send notices to you at the email address or mailing address you’ve provided. Notices are considered received one business day after being sent by email, or three business days after being sent by mail.

21. Waiver

If we don’t enforce a provision of these Terms, that’s not a waiver of our right to enforce it later. Any waiver must be in writing and signed to be effective, and applies only to the specific instance given.

22. Termination

Either party may terminate an ongoing engagement with written notice, subject to the cancellation terms in Section 6. We reserve the right to suspend or terminate services for non-payment, misuse of our services, or a violation of these Terms.

23. Survival

Sections that by their nature should survive termination do survive it — including Intellectual Property & Ownership, Disclaimer of Warranties, Limitation of Liability, Indemnification, No Third-Party Beneficiaries, Dispute Resolution & Arbitration, and Governing Law.

24. Dispute Resolution & Arbitration

Before filing any formal claim, you agree to contact us at support@directrentalwebsites.comso we can try to resolve the issue directly — most disagreements are solvable with a conversation. If a dispute isn’t resolved within 30 days, it will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in New York, New York (or remotely, by agreement of both parties), rather than in court. Each party bears its own costs unless the arbitrator decides otherwise. Claims must be brought individually, not as a class, collective, or representative action, and neither party may act as a class representative. Either party may bring an individual claim in small claims court instead of arbitration where the claim qualifies.

25. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.

26. Severability & Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions stay in full effect. These Terms, together with your signed proposal or agreement, make up the entire understanding between you and us for the services described, and supersede any prior discussions or representations not included in writing.

27. Changes to These Terms

We may revise these Terms as our services evolve. Continued use of our services or this website after changes take effect constitutes acceptance of the revised Terms.

28. Contact Information

Questions about these Terms can be sent to: