Wheelbase Pro handles the transactional side of a rental business — availability, pricing, payments, verification, agreements. What it doesn't do is replace a website. Operators who want renters booking directly need both: a website that does the attracting and convincing, and Wheelbase Pro doing the booking underneath it. "Integration" is how those two become one experience instead of two disconnected ones.
What Each Side Is Responsible For
The cleanest way to think about integration is a division of labor. The website owns everything that happens before a renter decides to book. Wheelbase Pro owns everything that makes the booking real.
When that split is respected, each side does what it's good at. Problems usually start when one side tries to do the other's job — a website maintaining its own separate availability calendar, for example, which will eventually disagree with Wheelbase and produce a booking that can't actually be honored. How the platform itself handles bookings is covered in our plain-English explainer.
What a Good Integration Delivers for Renters
The test of an integration isn't technical — it's whether a renter on a phone can go from finding a vehicle to a confirmed booking without ever wondering whether they're still on the right website.
- One brand from start to finish — the booking step looks and feels like the same business as the homepage
- Real availability where vehicles are shown, so a renter doesn't fall in love with a car that turns out to be booked
- A checkout that works properly on a phone, since that's where most rental browsing happens
- Pricing, deposits, and policies that match what the website says, because they come from the same source
- Bookings that show up in your analytics, so you can see which pages and channels actually produce reservations
What to Decide Before Integrating
Most integration delays have nothing to do with the website. They come from decisions inside the Wheelbase account that haven't been made yet. Settling these first makes the build faster and the result cleaner.
- Which vehicles will be bookable directly, and which stay marketplace-only for now
- Rates, minimum trip lengths, and seasonal pricing rules
- Deposit amounts, cancellation policy, and what happens with late returns
- Verification requirements — what a renter has to provide before a booking is confirmed
- Whether Turo calendars need to stay in sync, if any vehicles are also listed there
- Pickup and delivery options, and whether any carry extra fees
If Turo is staying in the mix, calendar sync is the decision that matters most — our step-by-step guide to syncing Turo and Wheelbase covers why, and what double-booking prevention depends on.
Warning Signs of a Weak Integration
- Clicking "Book" sends renters to a page that looks nothing like the rest of the site
- Vehicle pages show prices or availability that don't match what checkout says
- The booking step is awkward or broken on a phone
- Nobody can tell which marketing channel a booking came from
- Adding a vehicle means updating it in two places by hand
Any one of these costs bookings quietly. Renters rarely complain about a confusing checkout — they just leave, often back to the marketplace listing they started from.
What Stays Yours
However the integration is built, ownership should be straightforward: your Wheelbase account is in your name and billed to you, and the website, domain, and hosting should be too. If you ever change who maintains the site, the booking platform and its data should come with you without a rebuild. That's how we structure every project — the details are on our pricing page under what's included.
Frequently Asked Questions
Often, yes — Wheelbase Pro's booking engine is designed to live inside an operator's own site. Whether an existing site is worth integrating into, or is better rebuilt, depends on how it's built and how well it already presents the fleet.
For direct bookings, yes. Wheelbase Pro handles availability, payments, and verification, but it isn't a website builder. Branding, fleet presentation, and being found on Google come from the website the booking engine sits inside.
Turo calendar sync is configured in Wheelbase Pro rather than on the website itself. Confirm it's set up and tested for every vehicle listed on both before taking direct bookings.
You do. The Wheelbase account is in your name and billed by Wheelbase directly — a web builder integrates it, but shouldn't own or control it.